So I rented this car for the weekend from LAX airport to go to Vegas. As I am enrolled for the Premium Car rental insurance plan, I denied the collision waver. While on my way back I h=met with an accident on 31st May, 2010. I called Enterprise Car Rental, they were very helpful and I got towed back to Vegas and was given a car of the same make. The representative at Enterprise, Vegas Airport charged my AMEX car with $1000 deductible amount. which I was told by AMEX rep that, "If the car rental company charges you anything call us later and put the amount in CRCDW Dispute". I did the same. So I lost I day of my work but reached the other day home, safe and sound. Now I am waiting for the results. AMEX repp said it take bout 45~180 days for the entire process to go through, depending in the paper work they get from the car rental company. I have attached the screenshot below. I will update this post as soon as I hear some thing from AMEX or Enterprise. |